The newlyweds of the Agency’s Social Security Administration told the agency’s employees that when he was presented to the job for the first time in the Trump administration, he was not aware of the situation and had to search for him online.
Frank Pesiniano, a former Wall Street executive official, said during a municipal hall with social security managers from all over the country on Wednesday that he was not looking for a position in the Trump administration when he received a call about the SSA leadership.
“So, I receive a phone call and it relates to social security. I really, I am really no, I swear that I am not looking for a job,” said Pisigeniano, according to my voice recording of the meeting that ABC News obtained. And I like, well, what will I do? “Therefore, I am Googling Social Security.
Pesiniano, who is now overseeing one of the largest federal agencies responsible for distributing benefits to retirement, disability and the surviving benefits of more than 70 million Americans, said.
“Put this as a major title for this position:” Great Googler Again, “said Pesigeniano, who was repeatedly leaking in the media leakage from inside the agency. Chief In Googler “or anything else.
While Bisignano, who previously served as Chairman and CEO of Fiserv Inc. Finance brings experience in managing large institutions and overseeing the complex payment systems for its new role, as it has no previous history working in the government or with the social security system.
A social security official told ABC News that Bisignano “is working to convert the agency into a leading service organization.”
Frank Pesiniano arrives at his testimony in the assertion session of the Senate Finance Committee at the Dirksen Office building in the Senate on March 25, 2025 in Washington, DC.
Kevin Lietsch/Getty Images
The official said: “He visits the offices and meets the employees to hear their ideas on how the agency can better serve customers on the phone, and on the Internet,” the official said. “While the commissioner evaluates the agency, it was clear that SSA would have the correct employees to provide their hard -working benefits.”
The official added: “It is clear that Commissioner Pesiniano was mocking himself so that every person in the room was comfortable taking an open conversation about improving the service of the American people.”
On a 90 -minute call on Wednesday, Bisignano sought to calm concerns about the agency’s future amid the leadership of the leadership recently and scrutinize the government efficiency management that imagined the Elon Musk government, known as DOGE.
He told managers at the meeting that social security was “not going far,” adding that President Trump also agreed to this.
“This is the America network, as you know, the safety network – it will not disappear. I hope you hear me saying this every day,” he said. “You know who wants me to tell people about this? Againing. The president.”
He said, “Will the disturbances be over in the past five months? Are you here to cause more disturbances? “I do not think this is the disturbances in the past five months, although I have been the fifth since then, as you know, November, right?”
“Do we enjoy yet? Are we okay?” They asked the call.
Bisignano told managers that they need to believe that Duji “helps make things better” even if “you may not feel this way.”
“Whoever hears about Dog? Raise your hand, isn’t it?
He said that Dog would participate in the rebuilding of the social security site and the integration of artificial intelligence into the agency’s phone support systems.
The agency’s head also told managers that SSA must adopt a “digital” mentality to meet the expectations of the American public, and compare the agency with how consumers interact with technology giants such as Amazon.
Social Security Administration Office (SSA) in Washington, DC, March 26, 2025.
Saul Lub/AFP via Getty Images
“You are competing with the experiences that people enjoy with Amazon, right? So if I can do something in Amazon, why can’t I do anything in the same way with social security? This is how people think.”
Bisignano officially joins the next agency of the months of SSA disturbances, which witnessed a periodic door for leadership amid Duj’s full efforts to reform the agency by updating its operations and reducing its costs. Among the changes paid by Dog are the reset of employees, the reform of digital infrastructure, and the use of controversial external sources of some administrative jobs, according to the sources.
Bisignano also said that he does not intend to carry out the applicable discounts, or RIFS, at the agency, at least at the present time. “I have no intention to rise people, well? Because this is the big question,” he said.
When the veteran was named in Wall Street to lead Trump to lead the agency, he faced a violent reaction from Democrats and activists who claimed that his choice threatened the future of the Social Security Program. In early May, lawmakers, union leaders and activists protested his choice outside the American Capitol before the Senate voted for his candidacy.
On Wednesday’s call, Bisignano seemed to outperform the news.
“Did you know, comrades, that there is a protest against me? Who knows that there was a protest against me?” He said. “I love this protest – I want to make them wrong, man, this will be more fun in the past.”
“I mean, think about that-a poor boy from Brooklyn, from a multi-generational family with my father worked in the federal government, and the members of the Senate are treating that I will destroy it.” “In any way – make it great, right?”
Bisignano, during the call, has several times his concerns about leaks to the press, indicating that he will inhale them.
“My father was in the heart, so I could know things,” he said.
